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Privacy Policy

Privacy Policy

This policy explains the store data Seetrafix uses to run the storefront, support checkout and fulfilment, and handle customer-service activity tied to orders and accounts.

How data is handled on Seetrafix

What this policy covers

This policy applies to the Seetrafix storefront, account features, order flows, tracking tools, and customer-support routes operated through seetrafix.com.

It describes the practical data categories used by the current platform rather than a generic policy template.

Data Seetrafix collects

Seetrafix stores the account, order, and support information needed to operate checkout, fulfilment, tracking, and support.

Account details such as name, email, phone, and country when you create or manage an account
Checkout and order details such as billing information, shipping preferences, order notes, and order history
Saved addresses, masked saved-card records, and wishlist activity for logged-in buyers
Support request details and operational support references when Seetrafix support is used

How Seetrafix uses data

Data is used to run the store, fulfil orders, provide support, and keep customer-facing features functional.

To process orders and payments through the storefront
To support delivery, order lookup, and post-purchase assistance
To keep account features such as saved addresses, settings, and wishlist activity working correctly
To maintain support records and reference codes when a buyer contacts Seetrafix

Sessions and storefront context

Seetrafix uses operational session data to keep the storefront usable and to preserve cart, account, vehicle-selection, and support context.

Session cookies used to support cart state, sign-in state, and selected vehicle context
Operational records tied to order fulfilment, payment attempts, and support conversations
Basic page context needed to route support from the page the buyer was using

Retention and contact

Order, account, and support data may be retained for as long as needed to operate the storefront, maintain records, and support ongoing customer-service needs.

For privacy-related questions about the platform, contact info@seetrafix.com.

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Privacy Policy | Seetrafix Kenya